1. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
  2. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
  3. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
  4. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
  5. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
  6. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to: Sort Code: 20-01-25 Account Number: 439453...
  7. What is Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Discretionary Housing Payments (DHP) are additional payments to people who are in receipt of housing...
  8. How do I apply for Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 You can apply for local housing allowance online. To apply for local housing allowance you will need...
  9. What is Housing Benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  10. How much is my council tax? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...