21. I have not received my bill, can you tell me what the monthly instalments are? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
22. How do I report a change in circumstances? Updated: Friday, 14th July 2017 The quickest and easiest way to tell us about any changes to your circumstances by clicking on 'Chan...
23. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
24. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
25. I think I have an outstanding instalment, how can I check? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
26. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
27. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to: Sort Code: 20-01-25 Account Number: 439453...
28. What will my council tax be for a band F property? Updated: Friday, 14th July 2017 To establish the annual council tax for a property, please click 'calculate your council tax'.
29. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
30. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to:       Email: sodc.co...