1. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
2. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
3. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
4. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
5. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
6. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the South Oxford...
7. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: • Post: Sout...
8. How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ...
9. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
10. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 We will accept applications from the tenant, their representative or the landlord. Applications for ...