1. I've moved within South Oxfordshire but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'change of address' and fo...
  2. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
  3. What is Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 If you're a private tenant renting property or a room from a private landlord and you're on a low in...
  4. Can I set up a direct debit to pay my council tax? Updated: Friday, 14th July 2017 Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...
  5. How do I report a change in my living arrangements for housing benefits and council tax support? Updated: Friday, 14th July 2017 To report a change in living arrangements please check the Benefits - household change webpage for i...
  6. How can I pay my council tax online? Updated: Friday, 14th July 2017 To make a payment online please click here. You will need your council tax account reference to hand...
  7. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
  8. If I rent from a private landlord, will you pay my full rent? Updated: Friday, 14th July 2017  If you're a private tenant renting property or a room from a private landlord and you're on a ...
  9. What is my current award of Housing Benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the South Oxfordshire webpage and follow th...
  10. How much is my council tax? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...