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- Please be aware this is a Council Tax and Benefits Help site only.
Updated: Tuesday, 16th November 2021
If you are looking for help on any other service please go to the council website.
Most Popular Articles
- Where do I find my council tax account number?
Updated: Friday, 14th July 2017
You will find your account number on your bill.
Council tax and benefits
Council tax
- I have moved into a property and want to register for council tax but it is a new build, what do I do?
Updated: Friday, 14th July 2017
Please notify the council of your new address online by clicking on Change of Address and follo...
Council tax and benefits
Council tax
- Why was my direct debit recalled?
Updated: Friday, 14th July 2017
This could have happened for a number of reasons:
Not enough funds in your bank account
Bank accoun...
Council tax and benefits
Council tax
- How do I apply for single person discount on my council tax?
Updated: Friday, 14th July 2017
To apply for single person discount you will need to fill in the online form.
Please click 'Ap...
Council tax and benefits
Council tax
- How do I apply for exemption from council tax as I am a student?
Updated: Friday, 14th July 2017
In order to qualify, a student must be:
Attending a university or college course which lasts for at ...
Council tax and benefits
Council tax
- What is Local Housing Allowance (LHA)?
Updated: Friday, 14th July 2017
If you're a private tenant renting property or a room from a private landlord and you're on a low in...
Council tax and benefits
Housing Benefits
- Can I tell you about my change of address via self service?
Updated: Friday, 14th July 2017
Yes, you are able to tell the council about a change of address online using the self serve moves fo...
Council tax and benefits
Council tax
- How do I send in evidence or supporting documents for my housing benefit claim?
Updated: Friday, 14th July 2017
You can send evidence or supporting documents for housing benefit claims by: • Post: Sout...
Council tax and benefits
Housing Benefits
- How much benefits can I get?
Updated: Friday, 14th July 2017
The best way to determine how much benefit you may receive please follow the link to the benefits ca...
Council tax and benefits
Housing Benefits
- How do I apply for Discretionary Housing Payment (DHP)?
Updated: Friday, 14th July 2017
We will accept applications from the tenant, their representative or the landlord.
Applications for ...
Council tax and benefits
Housing Benefits