1. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
2. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
3. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
4. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
5. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
6. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the South Oxford...
7. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 We will accept applications from the tenant, their representative or the landlord. Applications for ...
8. I've moved within South Oxfordshire but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'change of address' and fo...
9. How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ...
10. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: • Post: Sout...