1. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
2. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
3. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
4. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
5. When is my council tax due? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
6. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
7. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
8. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: • Post: Sout...
9. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 We will accept applications from the tenant, their representative or the landlord. Applications for ...
10. Can I set up a direct debit to pay my council tax? Updated: Friday, 14th July 2017 Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...