1. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
  2. How do I report benefit fraud? Updated: Friday, 14th July 2017 You are able to report fraud confidentially online. Or you can report it by calling the South Oxford...
  3. Can I check my council tax balance I think I have overpaid? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  4. How can I pay my council tax online? Updated: Friday, 14th July 2017 To make a payment online please click here. You will need your council tax account reference to hand...
  5. I've moved within South Oxfordshire but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'change of address' and fo...
  6. Can I set up a direct debit to pay my council tax? Updated: Friday, 14th July 2017 Yes you can by clicking on Direct Debit; please have your bank account details to hand. Direct Debit...
  7. What is my current award of Housing Benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the South Oxfordshire webpage and follow th...
  8. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  9. What is Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Discretionary Housing Payments (DHP) are additional payments to people who are in receipt of housing...
  10. How do I get housing benefit? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...