1. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  2. What is Housing Benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  3. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  4. What is council tax? Updated: Friday, 14th July 2017 Council tax is a contribution that you must make to help pay for local services. There is one bill f...
  5. What will my council tax be for a band F property? Updated: Friday, 14th July 2017 To establish the annual council tax for a property, please click 'calculate your council tax'.
  6. Can I check my council tax balance I think I have overpaid? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  7. I think I have an outstanding instalment, how can I check? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  8. What are my monthly instalments? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  9. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
  10. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...