1. I've moved within South Oxfordshire but am not receiving any correspondence or council tax bills from the council? Updated: Friday, 14th July 2017 Please notify the council about a change of address online by clicking on 'change of address' and fo...
  2. What is my current award of Housing Benefit? Updated: Friday, 14th July 2017 Please register/sign into MyAccount. Click 'Register' on the South Oxfordshire webpage and follow th...
  3. What is Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 Discretionary Housing Payments (DHP) are additional payments to people who are in receipt of housing...
  4. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
  5. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  6. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  7. What is a House in Multiple Occupation? Updated: Friday, 14th July 2017 A House in Multiple Occupation (HMO) can vary from a bed-sit where each letting usually has its own ...
  8. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to: Sort Code: 20-01-25 Account Number: 439453...
  9. How do I apply for Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 You can apply for local housing allowance online. To apply for local housing allowance you will need...
  10. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.