1. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  2. What is council tax? Updated: Friday, 14th July 2017 Council tax is a contribution that you must make to help pay for local services. There is one bill f...
  3. I have not received my bill, can you tell me what the monthly instalments are? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  4. What will my council tax be for a band F property? Updated: Friday, 14th July 2017 To establish the annual council tax for a property, please click 'calculate your council tax'.
  5. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  6. How much is my council tax? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  7. I think I have an outstanding instalment, how can I check? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  8. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to:       Email: sodc.co...
  9. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to: Sort Code: 20-01-25 Account Number: 439453...
  10. Why have I not received my bill, I have not made any payment for March? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...