1. Am I affected by Bedroom tax? Updated: Friday, 14th July 2017 Your housing benefit could be reduced if you live in council or social housing and have a spare bedr...
  2. What are the online bank details needed for making an online payment of council tax? Updated: Monday, 12th March 2018 You can make council tax payments via online banking to: Sort Code: 20-01-25 Account Number: 439453...
  3. How do I find out the figures for my ground rent and service charge for my property? Updated: Friday, 14th July 2017 Check with your Landlord/Lease Holder
  4. What is the complaints address? Updated: Friday, 14th July 2017 Please use the online complaints form by clicking on here.
  5. What is council tax? Updated: Friday, 14th July 2017 Council tax is a contribution that you must make to help pay for local services. There is one bill f...
  6. There is a dispute with liability start dates for a tenant in the property what do I do? Updated: Friday, 14th July 2017 Send a copy of the signed tenancy agreement to:       Email: sodc.co...
  7. How do I qualify for Council Tax Support (CTS)? Updated: Friday, 14th July 2017 You can apply for housing benefit or council tax reduction online. To apply for housing benefit or c...
  8. What is Housing Benefit? Updated: Friday, 14th July 2017 Housing benefit is designed to support tenants on a low income to help towards meeting their rental ...
  9. What proof do I need to prove that council tax payer is resident in nursing home? Updated: Friday, 14th July 2017 You can fill in the online form to notify the council of these change in circumstances. Please click...
  10. How do I report a change in my living arrangements for housing benefits and council tax support? Updated: Friday, 14th July 2017 To report a change in living arrangements please check the Benefits - household change webpage for i...