1. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
  2. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
  3. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
  4. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
  5. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 We will accept applications from the tenant, their representative or the landlord. Applications for ...
  6. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
  7. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
  8. If I rent from a private landlord, will you pay my full rent? Updated: Friday, 14th July 2017  If you're a private tenant renting property or a room from a private landlord and you're on a ...
  9. What is Local Housing Allowance (LHA)? Updated: Friday, 14th July 2017 If you're a private tenant renting property or a room from a private landlord and you're on a low in...
  10. How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ...