1. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
  2. How much benefits can I get? Updated: Friday, 14th July 2017 The best way to determine how much benefit you may receive please follow the link to the benefits ca...
  3. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
  4. How do I send in evidence or supporting documents for my housing benefit claim? Updated: Friday, 14th July 2017 You can send evidence or supporting documents for housing benefit claims by: • Post: Sout...
  5. How do I apply for Discretionary Housing Payment (DHP)? Updated: Friday, 14th July 2017 We will accept applications from the tenant, their representative or the landlord. Applications for ...
  6. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
  7. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
  8. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
  9. How do I report a change in circumstances? Updated: Friday, 14th July 2017 The quickest and easiest way to tell us about any changes to your circumstances by clicking on 'Chan...
  10. How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ...