1. Where do I find my council tax account number? Updated: Friday, 14th July 2017 You will find your account number on your bill.
2. I have moved into a property and want to register for council tax but it is a new build, what do I do? Updated: Friday, 14th July 2017 Please notify the council of your new address online by clicking on Change of Address and follo...
3. Can I tell you about my change of address via self service? Updated: Friday, 14th July 2017 Yes, you are able to tell the council about a change of address online using the self serve moves fo...
4. How do I apply for single person discount on my council tax? Updated: Friday, 14th July 2017 To apply for single person discount you will need to fill in the online form. Please click  'Ap...
5. I've just checked my bank statement and there are no debits for February & March, why is this? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
6. How do I apply for exemption from council tax as I am a student? Updated: Friday, 14th July 2017 In order to qualify, a student must be: Attending a university or college course which lasts for at ...
7. Why was my direct debit recalled? Updated: Friday, 14th July 2017 This could have happened for a number of reasons: Not enough funds in your bank account Bank accoun...
8. I have not received my bill, can you tell me what the monthly instalments are? Updated: Friday, 14th July 2017 Please register/sign into your online account. This allows you to manage your council tax account an...
9. What is bedroom tax? Updated: Monday, 11th September 2017 Bedroom Tax only affects people living in social housing. This is where you have more rooms tha...
10. How do I report a change in circumstances? Updated: Friday, 14th July 2017 The quickest and easiest way to tell us about any changes to your circumstances by clicking on 'Chan...